Find answers to commonly asked questions about Ummah Healthcare’s general clinic information.
Our clinics operate daily from 8:00 AM to 11:00 PM.
You can make an appointment by calling/texting our clinic.
Click here to contact us.
Yes, walk-in patients are welcome at Ummah Healthcare, although appointments are preferred.
Ummah Healthcare offers specialized clinics such as cardiology, pediatrics, and women’s health services.
It’s helpful to bring any relevant medical records or documents, such as previous test results or a list of current medications, to provide a comprehensive overview of your health history.
Find answers to commonly asked questions about billing and insurance at Ummah Healthcare.
We accept cash, QR pay, credit/debit cards, and selected insurance plans. Please inquire at the clinic for more details.
Ummah Healthcare works with several insurance providers including AIA, Medilink Global, and Health Connect.
Click here to view our full list of panels.
You can contact your insurance provider directly to verify coverage for the specific services you require.
Yes, upon request, we can provide you with a detailed breakdown of your medical charges for your reference.
If you have any questions or concerns about your medical bill, please contact our billing department for assistance.
Find answers to commonly asked questions about the medical services and treatments offered at Ummah Healthcare.
Ummah Healthcare offers a wide range of medical services, including general consultations, diagnostic tests, treatments, vaccinations, and more.
View all our services here.
It is highly recommended to make an appointment to ensure prompt attention. Walk-ins are also accommodated based on availability.
The duration of a medical consultation may vary depending on the complexity of your condition, but typically ranges from 10 to 30 minutes.
Yes, you can request a specific doctor for your consultation, subject to their availability.
Yes, Ummah Healthcare provides specialized treatments for various conditions, including chronic disease management and minor surgical procedures.
View all our services here.
Find answers to commonly asked questions about patient rights and privacy at Ummah Healthcare.
Patient rights ensure that individuals receive appropriate healthcare, respect, privacy, and the ability to make informed decisions about their care.
Ummah Healthcare strictly adheres to privacy regulations and maintains strict confidentiality of patient information in accordance with legal requirements.
Yes, you have the right to access and request a copy of your medical records. Please contact our staff for assistance in obtaining your medical records.
If you believe your patient rights have been violated, please bring it to the attention of the clinic management or submit a formal complaint through our feedback channels.
Yes, Ummah Healthcare employs robust security measures to protect patient information from unauthorized access, ensuring the confidentiality of your personal data.
Your trusted healthcare provider in Kelantan, offering high-quality medical services and compassionate care. Our dedicated team, modern facilities, and patient-centered approach prioritize your well-being. Your health is our priority.
Mon – Sun: 8am – 11pm
Lunch Break: 1pm – 2pm
Dinner Break: 7pm – 8pm
